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Article
Vol. 32, Issue 1, 2020January 08, 2020 AEST

Treating Vulnerable Consumers ‘Fairly’ When They Make a Complaint About Banking or Finance in Australia

Tania Sourdin, Mirella Atherton,
financial vulnerabilitybanking and financial sectordispute resolution (dr)internal dispute resolution (idr)external dispute resolution (edr)access to justiceefficiencyunconscionabilityunfairness
Copyright Logoccby-nc-nd-4.0 • https://doi.org/10.53300/001c.11636
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Bond Law Review
Sourdin, Tania, and Mirella Atherton. 2020. “Treating Vulnerable Consumers ‘Fairly’ When They Make a Complaint About Banking or Finance in Australia.” Bond Law Review 32 (1): 1–32. https:/​/​doi.org/​10.53300/​001c.11636.
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